DIGITAL TRANSFORMATION

Proven Experience transforming 250+ Business Processes and combining 200+ legacy systems into one Digital Twin

DOOP (Day Of Operations), a real-time Digital Twin ecosystem for the $12B Central Queensland bulk resources supply chain integrating Mine loadouts, Rail, terminal, utilities, stockpiling, mobile fleet, shipping, and Vessel Traffic Services.

This system, recognized by Gartner and Microsoft, provides data-rich visualizations and automated decision support for logistics and commercial management, supporting over 600 users across 40 businesses.

The impact : system capability lifted 10% above design rate, operational costs reduced by over $15M annually, and efficiency gains generating over $20M in additional revenue each year.

  • Connected 500 Operators / Maintainers to live operations execution enabling real time validation and decision making

  • Contracted Customers /Agents execute logistics in real time following Port & terminal rules

  • 40+ Stakeholder companies participate with transparent processes with commercials in confidence

  • System capability lifted 10% above design rate

  • Costs reduced by $15M annually 

  • Efficiency gains generating over $20M in additional revenue each year.

  • Maintenance costs reduced $2M annually

  • Energy cost reduced 13% ($1.6M annually)

Building digital twins on refined processes

Business rules & processes refined - data mapped - resulting in Digital Twins that drive operational efficiency

  • Database structures to match the business.

  • 4000+ business rules applied across the 5 layer Tech stack, within the Service Layer and in reusable DTOs.

  • Developed containerised structure for business logic to account for the multi layered 75 000 annual transactions worth $12B.

  • Implemented and supported and replaced critical operational apps and delivered error free transactions over 7+ years for $85B+ in product.

  • Provided live interaction for 600+ users for 40 stakeholders groups across 60 roles with real time delegation and approvals to facilitate 24/7/365 operations.

  • Provided contracted customers and 3PL’s secure transactions and immutable tracing inspiring confidence.

  • Clear workflows and every status colour coded embedded in every process

GUIDED PROCESSES - SINGLE POINT ACCOUNTABILTY BUILT IN

A high value supply chain with complex processes and relationships linking 40 stakeholders require clear processes with clear ownership and single point accountability

Complex Cargo Plans / Load Plans Blending

Designing, Building & Implementing software that drives complicated business processes like the vessel and cargo loading plan which contains over 800 business rules, has 11 stakeholders involved, was a challenging and rewarding process.

The result achieved is a fully integrated application replacing around 80 apps and a miriad of informal systems and eliminating 100,000+ pieces of paper a month, thosands of faxes, 50,000+ emails, phone calls and radio chatter.

The key outcome was a significant change in ownership to all cargo agents on each vessel now able to see all their respective cargos with commercials kept secret while making transparency that drives truth and efficiency in planning.

Getting the Database and tech stack layers correct, allows for reporting on anything in real time